Online reputation is an important topic to discuss within your marketing department. Online review sites have shifted the power from companies to consumers. Customers can easily ruin a companies long, prestigious history with the click of a mouse in today’s technology age. A few items to consider when it comes to online reviews are how you will monitor online reviews, how you will respond to positive and negative reviews, what you will do/change based on the reviews, along with other various items to consider about online reviews. In this post we are going to talk about 5 review sites that your service company should be monitoring on a regular basis.
The 5 websites your service company should be monitoring on a daily basis:
- Google & Yahoo Local Places
- Angie’s List
- Insider Pages & Judy’s Book
- Your local BBB